Returns Policy

At Solelysourced, we strive to ensure your complete satisfaction with your purchase.

Unfortunately, there can be no refund or return issued for items. Therefore, we urge you to order the exact size and item that you need in order to avoid any issue where you won’t be satisfied with your item. In any case that you’ve received an item different to what you have ordered and it isn’t your fault, kindly contact us with your order number within 7 days for your issue to be resolved immediately.

Please do not remove the security seal until you are happy with your order. We reserve the right to consider the condition of any product that you wish to return and make any deductions if there are indications that the product, its tags, security devices or seals have been used, removed, broken or tampered with. The security tag must not be removed and be fully intact when you return any item to entitle you to an exchange or refund.

Where you have failed to take reasonable care of the goods, we reserve the right to refuse a refund and return the goods to you at your own cost.

By purchasing a product from Solelysourced, you agree to these terms and conditions.